FAQs

When will I receive my order?

To track your order, contact your national post office or click here and enter your shipping information. You will then be able to track and trace your order. 

What is your return policy?

You can return any unused or defective goods by mail within 30 calendar days after the day of delivery of the goods. Please send us an email and a copy of the order receipt if you wish to return an order. Check out our returns & exchanges page for more info.

Can I change my order?

Unfortunately, it is not possible to change an order after it has been placed or confirmed. We start working on your order as soon as we receive it and therefore we are unable to make changes and modifications. 

Do you ship internationally?

Yes, we ship worldwide to more than 100 countries! Read more about shipping worldwide here.

Which payment methods do you accept? 

OrganicChildhood.com accepts the following forms of payment: Visa, MasterCard, American Express, Maestro, PayPal, Shop Pay, Apple Pay and Google Pay.